Friday, December 18, 2020

Re-affirming my commitment to my customers.

   Well its time to do a little refresher. Doing a search on Google the other day I noticed that most if not all of the other garage door companies that service the Cochrane area aren't actually local companies. And they are paying for their advertising to show up first on Google. While paying for advertising is a great way to get your company out there I'm firm believer in word of mouth and interacting personally with my customers. And that is exactly how I've built up this company. Personally, I have over 30 years experience in the trades and 24 of them by involved with the installation of overhead doors and operators. I have recently brought on another gentleman to help take on some of the service and installation duties after bringing him along on jobs over the past 5 years. He also has over 30 years experience in the trades. I'm saying this because I've heard from other customers that I feel it's important to know that my customers deserve the best possible same day service I can give. And I'm extremely grateful for the dedication from my repeat customers and the smile on the face of my new customers after we finish a job for them.

  I'd also like to thank my customers for their patience with the ongoing pandemic and how it has effected some of our supply of products. While others may get impatient and look for sub quality products for their customers I simply refuse to do that. That's why I work with my customers to meet their needs as best I can. I feel I can only do that using top quality parts and products regardless if it takes a little extra time to get doors and operators in. I will continue to use the best doors and operators you can get for your money in Canada. Whether it's a broken spring, snapped cable or you're looking for a new door or operator. We service and sell what ever you need to get your overhead door working properly.

Tuesday, March 24, 2020

Good Morning, Day 2 of the company owner's self isolation.

Its been a while since you've all heard from me. I'm currently self-isolating due to this Covid-19 pandemic. and I've been going through a few things here online and decided to bring a couple things up to date.
I will begin publishing instructional posts on this blog to help homeowners do things themselves. If it's one thing I've been made really aware of these past couple days is that now is a damn good time for people to become more self-sufficient again and learn to take care of a lot more things around the house.

  That being said I will begin posting video and instructional posts that will help homeowners deal with garage door issues. I will however not be taking any responsibility for any stupidity. You take on a job and not listen to what I say or something you're not completely comfortable doing and lose a finger..well then it sucks to be you. You will be 100% responsible for your own actions with any advice I may post, basically use at your own risk.

I will even do my best to answer questions that anyone may pose to me specific to their needs. While I specialize in garage door installations and service work,I am also a ticketed framer. My experience includes 10 years of custom framing and years of framing cookie cutters. So any framing required for your specific application can be addressed as well. I do have over 25000 installs behind me so I belive I can help almost any overhead door situation that may come about.

  So, whether your enjoying self-isolation, self-medication or just using this time to get the hell away from a shitty job that you hate I hope you are following good practices and social distancing. Let's kick this Covid-19's ass and get busy recovering and getting on with our lives.

Coppertop.